Create an Account:
1. If you don’t yet have an account with Foot Fashion, simply register by completing the new customers sign-up process, or you can register on checking out your first order with us.
2. You will find the registration page by clicking on the My Account Icon at the top of every shop page.
1. There are several ways to browse our store. You could use the navigation bar at the top of the site to take you to the department you want to shop in (for example, WOMEN, MEN and so on) or click on the blocks displayed on the home page.
2. You can also shop by brand. You will find all the brands and designers available on Foot Fashion when you click on VIEW BY BRAND on the navigation bar.
3. When a product catches your eye, click on it. You will also be able to see the different colours and sizes available. Not sure of the size? Simply order your usual South African Size, we will make sure that the shoes you receive are the correct fit. If they are not, we will swop them for you for the correct size. If you are not sure of your size, please contact us first for advice.
6. Want to browse a little more before you make up your mind? Click on the heart icon under the Add to cart button to add the item to your wishlist. This will save the item in a folder called Wishlist in your account.
7. If you still can’t make up your mind, why not ask a friend for their opinion? Click on the Facebook icon and share the item on your timeline, or put the word out via Twitter or pin to your board on Pinterest. You are also able to send out a link directly to the product, via email, if you click on the email icon.
Placing an Order:
1. Your mind is made up and you’re ready to shop. Select your size and colour and click the Add to Cart button. You can add multiple items to your cart before proceeding to payment.
2. Once you are ready to pay for the items in your cart, click on the cart icon on the top right hand side of the page. All the items you have put into your shopping cart, including the sizes and colours you have selected will be in your cart. If you have changed your mind about a specific item, simply click on the X on the right side of your item to remove the item from your cart.
3.If you’re happy with your choice, you can click the proceed to checkout button at the bottom of your cart. If you don’t yet have a Foot Fashion account or aren’t already logged into your account, you will be taken to the account log in/ register page.
4. If you’re an existing customer, simply log in to your account using the email address and password used when you set up your account. When you are logged in, you will be presented, with your shopping cart items once again. Click proceed to checkout.
5. Now we need your details: Enter your delivery address, bearing in mind that Foot Fashion only delivers during business hours.
6. Finally, select your preferred method of payment and click on PLACE ORDER. Well done, new Foot Fashion shopper, your order has been placed and you will receive a confirmation of receipt via email